Several months ago I was approached by a small business, who had seen my work previously and asked me to create a website for them.
Since then, the website hasn't changed one bit and I haven't heard a word from them. This sucks for them as they paid for a website and haven't used it. It''s frustrating for me because I spent a huge amount of time on the website and feel that all of that effort has been wasted, furthermore, I don't feel I can use the website on my portfolio/ CV.
I was thinking of offering to go round to their office for one day, and update the website for them then and there; but I'd need their support whilst there (to get the content for the about page, to get information for on their products etc.) and I don't want to disrupt their work day, nor do I want to sit there like a spare tyre and get nowhere.
Furthermore, if I were to do this, should I expect to receive money for it? It's a day of my life, but I'm doing it for my benefit rather than theirs (but they benefit as well).
Has anyone else had experience of a client not using their product; how did you handle it?
Additional background for those who want it:
The company is a local travel agent, and the website lets them CRUD offers and locations, and has several other static pages (about, contact, etc.)
At the time of creating the website, I filled the static pages with lipsum, and the offers and locations with fake information, so that I could give the business an idea about what the final pages would look like; during the hand over, I guided them through the CRUD forms (they made notes) and said if they sent me the text for the pages, I'd update it.