I manage a team of coders (5 people) that maintain a few modules in a large project.
On top of doing coding, we also do production operational tasks (like doing server housekeeping, batch backlog tracking).
These tasks are done daily, done by one person, and is rotated weekly.
The problem is this: These tasks are routine, but there I can't think of a practical way of ensuring the person does what he is supposed to do.
I thought of using spreadsheets to track, or to the extent of doing a paper checklist, which the person on duty will have to physically sign off.
I just want the person on duty to remember and execute every daily item.
What works on your project?