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Results tagged with client-relations
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user 6605
Questions regarding interactions with clients, including aspects of contract negotiation, requirements analysis, development, and maintenance.
0
votes
Keeping tech support on the latest software version
If updates are paid or if newer versions break old functionality, there is nothing you can do. Customers will have older versions, and so the support technicians, so those technicians will continue to …
- 136k
10
votes
How to answer "When will it be done?"
Developers approach a complex problem by decomposing it into smaller ones and solving them separately.
In an ideal world, solving an issue would be a complex problem A and you would be able, in a giv …
- 136k
19
votes
Accepted
Is there something as a bug-free application?
The closest you get to a bug-free application, the more expensive it gets. It's like targeting 100% code coverage: you spend the same amount of time and money getting from 0% to 95%, from 95% to 99% a …
- 136k
2
votes
Accepted
How to help you client into making better requirements for you?
You don't, because gathering requirements is not the job of the customer.
It's up to you to figure out what the customer needs and to translate it into a formal spec. The usual problem is that you of …
- 136k
5
votes
Should Cross browser testing be explicitly mentioned in the scope of a project?
As a client, I would expect the website to be compatible with the "Top 5", i.e. Chrome, Firefox, Opera, Safari and IE8+.
As a freelancer, my opinion vary depending on the budget (unless the initial r …
- 136k