Post Closed as "Opinion-based" by yannis

occurred Dec 2, 2015 at 7:47

Post Unlocked by yannis

occurred Dec 2, 2015 at 7:44

Post Reopened by yannis

occurred Dec 2, 2015 at 7:44

Post Closed as "Opinion-based" by Scant Roger, user53019, user22815

occurred Dec 1, 2015 at 19:56

Post Locked by CommunityBot

occurred Dec 1, 2015 at 19:56

Improving some spelling and grammar for clarity

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edited Dec 1, 2015 at 18:47

user53019

I'm a web application developer for an internal system. A user reports that there's a bug.

The bug was that some words could not be displayed. The report contains a screen capcapture which clearly show the bug. But the report is almost a month old and the bug can no longer be reproduced in our production environment.

How canshould I reply to the client and the user?

Improving some spelling and grammar for clarity

Source Link

edit approved Dec 1, 2015 at 18:47

SuperBiasedMan

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I amI'm a web application developer for an internal system. UserA user reports that there isthere's a bug.

The bug would bewas that some words could not be displaydisplayed. The report contains a screen capturecap which clearly show the bug. But the report is almost a month old and the bug can no longer be reproduced in our production environment.

How couldcan I reply to the client and the user?

added 26 characters in body; edited title

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edited Dec 1, 2015 at 14:24

enderland

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How to deal with non-repeatablea bug which seems to have fixed itself?

I am a web application developer for an internal system. User reports that there is a bug.

The bug would be some words could not be display. The report contains screen capture which clearly show the bug. But the report is almost month agoold and the bug can no longer re-producebe reproduced in our production environment.

How could iI reply the client and the user?