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Questions regarding interactions with clients, including aspects of contract negotiation, requirements analysis, development, and maintenance.

16 votes

What to do when a client has unrealistic expectations?

From what you describe, it appears that you are participating in a classical Death March project: In project management, a death march is any of several types of pathologic projects involving a dy …
gnat's user avatar
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18 votes
Accepted

Getting users to write decent and useful bug reports

The most effective way to get users to write decent and useful bug reports is to let them see their reports online... [System] Thanks for reporting, you can find status of your request here: ... .. …
gnat's user avatar
  • 20.9k