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Make a short list of what you think should be included. You can look for examples that have the most over-lap. Google Docs has several templates. Revisit your previous proposals and do a little debri …

You did it for the money and we have to make these decisions all the time. Should I take a high paying job in an industry I don't agree with or help a greener company or non-profit? I would not feel …

It's not a nightmare for them. It will be a nightmare for you and they seem to think you know what you're doing, so it will get fixed. Would you rather people who don't undertand programming think you …

A lot has to do with how much of an interuption this is and what is their expectation for the timing of this change. Any level of urgency on their part or increased frequency needs to be settled. Be …

You have to come to an agreement on what "done" means for everything you deliver. You can give them a signed letter of agreement, a light, or a smoke-signal and if they think it means something else, …

Can you write a simple time entry and billing system for our new foreign office that uses a different language, currency and tax laws?

Charge more. Learn to say no. Get some help. They're freaking out because they don't know what they are doing and are trying to motivate you. Every feature 'must' be included. They're all #1 priority …

Their belief in a better password system is not the problem. Create a solution to allow an admin/support to impersonate a user account and provide your fix for the passwords. Security often suffers fo …

Find a forum to approach whoever is setting these deadlines. Let them know that they can should consult with you and present something more realistic. The alternatives are: you can tell the client it' …

How much of a commitment are you going to make to the project? If they think they can throw out some general needs, get you to write a detailed proposal (free of course), build the whole thing only to …

What do you see as your job? Clients blindly following your designs? You can either learn to say no, get over it, or continue to be miserable in thinking people pay experts to do whatever they want. S …

You can make all of this part of the user agreement. Don't charge up front and let clients pay as they go. Some may prefer this, so there's nothing immoral about it. It may be a way to bundle support …

I think it is important, but here are some instances when it is less: The developer is a typical user or very experienced working in a particular domain. You're building the part of the app that the …

If you are the one receiving the informal information/suggestion, ask the person to send you an email. Apologize in advance and stress that you don't want to forget about such a good idea and that you …

Based on the scenario you gave, I question whether the client is being honest with you or the other company. You say it takes six months, but they want it in one. There are excuses for the incomplete …